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1. Can I get my child locked up?

No.  All residents are lodged on a court order.

2. Who can visit during visitation hours?

Parents, step-parents, grandparents, and legal guardians.

3. How do I drop off my child's medication?

Medication can be dropped off at any time; we are open 24/7. All medications must be in the original packaging. We will also need the doctor's name and office the medication was prescribed. 

4. Are medical services provided?

All residents receive a medical exam within 7 days of admit and when needed for additional
medical issues.

5. What should I do if my child has a scheduled outside medical appointment?

Please call the youths probation officer  at 517-543-6003 to inform them of the appointment and transportation will be arranged. 

6. Can I call and speak to my child or can my child call home?

We ask that parents do not call to speak to their child throughout the day due the facility having a highly structured schedule. Residents are assigned two phone calls per week. These calls may only be made to parents, guardians and grandparents. 

7. Does my child need money or clothing items?

No.  All food, clothes, and hygiene items are provided. If your child is in Residential Treatment or Community Based Treatment you may choose to bring them in clothing (see handbook for clothing guidelines.)

8. Do the residents attend school?

Yes.  Residents attend school Monday-Friday, 8:30 a.m.-3:45 p.m.  Our school services are provided by teachers from the Grand Ledge School District.The school is compliant with special educational services. If you child attends LINK they are required to bring in school work from their own school to work on for the duration of their time in LINK. 

9. Where do I send or drop off mail?

All incoming mail must be sent through the United States Postal Service.  Mail is not allowed to be dropped off at our facility.  Send mail to:  822 Courthouse Dr., Charlotte, MI 48813.

10. When is my child's next court date?

All court information should be obtained by calling the Eaton County Juvenile Court at 517-543-6003.

11. Can my child's pastor and/or counselor see them while they are detained?

Yes, you will need administrative approval.  Please coordinate those visits with the resident's Probation Officer.  If your child does not have a Probation Officer, please contact the Youth Facility and ask to speak to an administrator.

12. What items am I allowed to drop off for my child?

You are allowed to drop off store bought snacks. The snacks should be sealed in their original packages and enough for the entire unit. (A unit has a total of 8 residents).

13. What if my child missed the Day Treatment van?

Residents are still required to come even if they miss the van. This means that the youth will have to find a ride in. For example - youth or parents can schedule Eatran or the youth's guardian/parent can drop them off at the facility. 

EATRAN phone number:517-543-4087